Hi. My name is Brad Foster, I am the Director of Natures O2 Pty Ltd and trade under the name Fulvic Acid Australia. I am located in Port Macquarie NSW Australia. My phone number is 025526444.
We collect a little bit of personal data about you because we need it for a few things that are listed below to make it a better experience for everyone. Our website is protected by encrypted SSL technology so any information provided is protected.
If you submit your contact information in our CONTACT FORM it sends your name, email address, phone number and message in a secure email to us. This is so we know who you are and what you want. Makes sense right, so it’s stuff like that we we need to share between us.
COOKIES are for your convenience so that you do not have to fill in your details again and again. Sometime you might have these turned off on your end and autofill wont work on your end. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will remain for as long as you dont delete that cookie. If you log out of your account, the login cookies will be removed. This is the same as most sites you would visit. But if you dont want to be remembered dont tick the box that says ‘remember me’ and dont accept cookies. Most of this is completed behind the scenes, which is a bit sneaky of us, but cookies help you more than it helps us, so relax its how websites provide a better experience for you.
If you REGISTER on our website, we store the personal information you provide in your USER PROFILE. All users can see, edit, or delete their own personal information at any time (except you cannot change your username). Website administrators (us) can see and edit all of that information, we can change your address details for example manually anytime.
We use PayPal & Stripe as our online secure PAYMENT PROCESSORS. PayPal privacy is explained here https://www.paypal.com/au/webapps/mpp/ua/privacy-full
Once you leave to Paypal and pay, they send us your payment authorisation and then we know that you have paid and can process the order. We dont save any of PayPal information nor can we reuse it, but if you get to this part and for some reason the payment does not happen it will save at our end as ‘waiting for payment’. If this happens we will contact you and ask for payment, so you can either try again or pay via a PayPalMe Link which we will send you. Stripe privacy information is explained here. https://stripe.com/au/privacy If you choose Stripe to do the payment, your credit card is processed through Stripe. We dont have access to your credit card information through there either, however if you choose to store them in “Your Account” or in your “Chrome Browser” they are stored securely with either Stripe or Google, both having secure systems. If you do give us your credit card details personally either over the phone or via email because you dont know how to use a computer, we either enter them manually into Stripe (if you wish them securely stored for further use) or complete an order on our website for you. If this happens its a once only usage and we dont have access to it again as we DO NOT store any credit cards on our website. If we manually enter your credit card details into Stripe we do have access to be able to charge your card anytime in the future but cant tell you the number as its encrypted with Stripe. However if you give us your credit card information manually you run the risk of us charging as much money to it as we want, but we wouldnt as we are law abiding citizens and not wanting to go to jail etc. But its pretty scary to have your credit card information out there and you shouldn’t do this but we know some of you do. At the end of the day its imposssible for hackers to get your credit card information from us. If you can follow this complicated explanation congratulations.
We also have a GOOGLE ANALYTICS account that tracks where users go on our site.
You have every right if you want us to exterminate your existance on our website, just let us know and we will delete all your data.
We are respectful of your information and will treat you the same way as we would like to be treated.
If you have a question either ring me or send an email to [email protected] and we will sort it.